This was a project involving hundreds of research and refinement hours to develop a highly useful product. The client wanted to be able get, at a moments notice, the production schedule and progress of any item their facility was currently producing. They also wanted to check on the efficiency or their departments, their employees, and their company output overall.

I started by following key people in their respective daily roles in the company. Gaining knowledge of their work practices, snafus, and other bottlenecks in production. From this perspective, I was able to create a product that met their needs.

In the process, I learned what was needed and where in the interface for each type of user. We adjusted certain production practices to more accurately track pieces to the larger puzzle. Things like area weather reporting and traffic info on delivery and installation locales helps A/R keep their clients informed of any delays and known employee absentee times help preclude 'rush-jobs' from upsetting delivery schedules.